Mekanisme Inovatif dalam Membangun Budaya Kepercayaan pada Startup Teknologi
DOI:
https://doi.org/10.64788/ar-rasyid.v1i6.186Keywords:
Trust Culture, Technology Startup, Participatory Leadership, Organizational Innovation, Digital CollaborationAbstract
This study aims to analyze innovative mechanisms in building a trust-based culture within technology startups, which increasingly operate in highly dynamic, uncertain, and competitive digital environments. Trust has become a fundamental element that supports organizational stability, collaboration quality, and the continuity of innovation in startup ecosystems. Through a qualitative descriptive approach and library research method, this study synthesizes findings from previous national and international literature to explore the roles of participatory and authentic leadership, transparent communication systems, flexible and adaptive organizational structures, and the use of collaborative technologies as key mechanisms for fostering trust. The analysis reveals that these mechanisms interact synergistically in creating psychological safety, strengthening team cohesion, and enhancing accountability in digital work processes. Trust-based culture is found to significantly influence innovation capability, team performance, employee retention, and long-term organizational sustainability. The study concludes that building trust through innovative organizational mechanisms is not only a managerial strategy but also a strategic foundation for ensuring the competitiveness and resilience of technology startups in the digital era.
Downloads
References
Ariq, M. A., Anwar, N. H. P., & Prasetyo, A. H. (2023). Dampak digitalisasi terhadap bisnis dan perdagangan. Journal of Comprehensive Studies.
Appulembang, Y. A. (2021). Psychological capital terhadap kesiapan untuk berubah pada driver online. Journal of Mental Health.
Arsyad, M. R., Junaedi, D., & Pratiwi, H. (2023). Tren perkembangan ekonomi digital di era industri 4.0. Communication and Technology Journal
Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3), 315–338.
Bachtiar, R., Pramesti, D. L. D., & Pratiwi, H. E. (2020). Birokrasi digital: Studi tentang partisipasi dan kesiapan masyarakat. Journal of Governance Studies.
Bessie, J. L. D. (2019). Implementasi e-commerce dalam industri pariwisata. Journal of Management Small and Medium Enterprise.
Creswell, J. W. (2016). Research design: Qualitative, quantitative, and mixed methods approaches. Sage Publications.
Dewantara, Y. P. (2023). Startup Gojek sebagai penggerak ekonomi digital Indonesia. Nusantara Journal of Multidisciplinary Science.
Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings. Journal of Applied Psychology, 87(4), 611–628.
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383
Efendi, J., Fajar, A., & Amar, S. S. (2023). Inovasi manajemen organisasi: Membangun kepercayaan pada perusahaan startup. Jurnal Pendidikan Tambusai, 7(3), 31497–31507.
Fadillah, R., & Helmi, A. F. (2022). Mixed virtual support startup survival during the pandemic. ANIMA Indonesian Psychological Journal.
Hakim, A. I., & Sukimi, M. F. (2022). Dinamika syarikat startup dalam konteks new normal di Yogyakarta, Indonesia. Malaysian Journal of Social Sciences and Humanities.
Hakim, A. R. (2023). Konsep manajemen sumber daya manusia terhadap kesejahteraan rakyat di era tantangan digital. Journal of Economics and Business UBS.
Jalaludin, E., & Zulema, M. (2022). Pemberdayaan psikologis dan kepemimpinan terhadap inovasi karyawan. J-DBS: Journal of Darunnajah Business Studies.
Kondoj, M., Langi, H., Putung, Y., & Kumaat, A. (2023). Model e-commerce untuk meningkatkan daya saing UMKM dalam ekosistem kewirausahaan digital. Technomedia Journal.
Masriansyah, L. (2020). Go digital and customer relationship marketing sebagai strategi pemulihan UMKM pada masa new normal. Equator Journal of Management and Entrepreneurship.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002). Developing and validating trust measures for e-commerce. Information Systems Research, 13(3), 334–359.
Putri, A. F., & Prasetyo, A. H. (2022). Pedoman dan asesmen manajemen risiko PT Logistik Nasional. Emerging Business Management Journal.
Ries, E. (2011). The Lean Startup. Crown Business. — Dasar teoritis model adaptif startup dalam inovasi.
Schein, E. H. (2017). Organizational Culture and Leadership (5th ed.). Wiley
Siahaan, F. E. M., & Agustina, N. F. (2022). Asesmen manajemen risiko pada perusahaan teknologi. Business Management Journal
Silalahi, D. C. G., & Santoso, H. (2018). Analisis social return on investment pada kewirausahaan sosial. Industrial Engineering Online Journal.
Syakarna, N. F. R. (2023). Peran teknologi disruptif dalam transformasi industri keuangan Islam. Musyarakah: Journal of Sharia Economic Studie
Syaifullah, H., & David, W. (2021). Rencana bisnis fitur monitoring real-time coaching berbasis suara. Journal of Economics, Management and Industry.
Tampubolon, T., & Ramadhan, R. (2020). ASEAN personal data protection: Mewujudkan keamanan data digital. Journal of International Relations Studies.
Wardhani, M. F., Puspitasari, D., & Rahmawati, S. (2022). Optimalisasi pemasaran digital pada kampung wisata kreatif. Journal of Social Research and Innovation
West, M. A., & Anderson, N. R. (1996). Innovation in top management teams. Journal of Applied Psychology, 81(6), 680–693
Winarno, C. E., Aris, H., & Yunita, M. (2023). Masalah kritis pada perusahaan fintech dan solusi penanganannya. SEIKO: Journal of Management and Business.
Yumanda, D. N., & Warsono, H. (2022). Inovasi pelayanan kesehatan berbasis kolaborasi digital. Journal of Public Policy and Management Review.
Zed, M. (2014). Metode penelitian kepustakaan. Yayasan Obor Indonesia.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Fadali Rahman, Achmarul Fajar, Aprial Trihandy, Moh Dimas Dwi Prima, Rifki Riyadi (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.









